To Our Community
The dynamic nature of this situation means that things are always changing. We know that every decision we make during this time impacts our community as a whole. We want to assure you that now and always, the health and safety of our team members, our customers and the communities where we live and work is top priority for us.
Here is how we are responding:
UPDATE: Essential Business
Although the list that was provided by the Ontario Government is quite vague, Rain Gods falls under property maintenance and construction. In order for residential and commercial properties to have effective and efficient irrigation and lighting systems, it is essential to have our services available.
Property security through lighting and adequate function of installed systems is essential.
Rigorous Cleaning & Robust Hygiene
We want you to feel at ease during your spring opening and/or installation – so we have introduced more rigorous cleaning measures and have equipped our team members with additional robust hygiene measures, sanitization and safety products.
These cleaning and hygiene measures have been supplied in the office as well as every crew vehicle.
We are fortunate to be working in an industry that is primarily outdoors – naturally creating a work environment that supports self-distancing. As a small business, it is critical that our team is agile. We currently have a total of six staff members. Depending on the service being provided, there may be 1–5 team members present. We have a fleet of vehicles that allows us to travel in smaller groups, or individually.
Our staff has assured us that they are prepared to move forward with this season, given the nature of our business and their comfort level.
We have implemented a “no handshake” policy, as well as a “social distancing” policy
We have provided our employees with the guidance materials provided by the CDC to limit the exposure and spread of germs in general, not only with the COVID-19 virus but all airborne viruses such as the flu and common cold. These guidelines can be found here.
Strict 14-Day Policy
Should any of our employees feel ill, they have been asked to stay home and if they start to feel ill while at work, they will be asked to go home immediately and limit contact. A strict 14-day self-isolation policy has been put in place.
We are also asking all customers who are ill, exhibiting symptoms, or have been exposed to COVID-19 to contact us to reschedule their appointment.
Well-being of Others
As current events surrounding COVID-19 unfolds, there may be instances where there are delays in providing our services in a timely manner that our customers have come to expect from us. However, we ask that we all show support in a decision that places the well-being of our customers, our employees and their families above all else.
On behalf of the entire Rain Gods team, we thank you for your understanding and commitment during these challenging times.
Peter Latkolik & Jonathan Cragg
RAIN GODS INC.